How We Collect Your Information We collect your personal information when you interact with us or use our services, such as when you use our Site to place an order. We collect this information: when you create an account with us or you change your account settings; when you place an order with us and during the order process (including for payment and order delivery); when you contact us directly via email, phone, post, message or via our chat function; and when you browse and use our Site (before and after you create an account with us). when you visit our Site or make an order through our Site, you are asked to provide information about yourself including your name, contact details, delivery address, order details and payment information.
What We Do With The Information We Collect As part of our commitment to the privacy of our customers and visitors to our Sites more generally, we want to be clear about the sorts of information we will collect from you. We also collect information about your usage of the Sites and information about you from any messages you post to the Sites or when you contact us or provide us with feedback, including via e-mail, letter, phone or chat function. If you contact us by phone, we record the call for training and service improvement purposes and make notes in relation to your call.
Direct Marketing Where you have given your consent or where we have a justifiable reason for doing so (and are permitted to do so by law) we will use your information to let you know about our other products and services that may be of interest to you and we may contact you to do so by email or phone. You can control your email marketing preferences by using the Contact Us form
Security We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we use secure data storage technologies and precise procedures in how we store, access and manage that information.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will take steps to protect your information, we cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk.